Privacy Policy

Last updated: January 2, 2024

Welcome to the Privacy Policy of Walnut Woods Brands, operating as Ducky Power Wash (“Ducky Power Wash”, “we”, “us”, “our”). Our commitment is to safeguard your personal data and respect your privacy. This Consumer Privacy Notice (“Notice”) outlines our current policies governing the collection, usage, distribution, and protection of your Personal Data (as defined below). This includes information shared with us, our subsidiaries, and affiliates through our websites (the “Websites”) or services (the “Ducky Power Wash Services” and collectively, the “Services”) when you interact with us.

Your trust in us is crucial, and we take the responsibility of protecting your privacy seriously. This Notice details the information we collect, how we utilize it, and the rights you hold concerning your Personal Data. Please take the time to thoroughly review this document. If you disagree with any terms outlined here, kindly cease the use of our Services immediately.

This Notice does not extend to third-party websites, software, or applications that may be linked to or referenced by us. For information on how such third parties collect and use your data, refer to their respective privacy policies.

If you have inquiries or concerns about this Notice, please contact us using the information provided under CONTACT INFORMATION.

What personal data do we process?

Ducky Power Wash may collect, use, store, disclose, analyze, delete, and/or modify (“process”) Personal Data, as described below. “Personal Data” refers to information associated with or reasonably identifiable to an individual, excluding de-identified data or publicly available information.

Ducky Power Wash processes the following categories of Personal Data:

  • Personal identifiers: Names, phone numbers, email addresses, mailing addresses, usernames, passwords, and contact/authentication data.

  • Payment information: Billing data, billing addresses, debit/credit card numbers, and similar details provided during Service purchases.

  • Computer, device, and technical information: Data collected automatically through your use of the Websites or Services, including IP address, browser/device characteristics, operating system, language preferences, referring URLs, device name, country, location, and usage patterns.

Why do we process or share your personal data?

We process your Personal Data for legitimate business interests, contractual obligations, and other specified purposes, including but not limited to providing Services, managing payments, facilitating account creation, obtaining feedback, administering information, data analysis, identifying usage trends, and enhancing our offerings.

Your Personal Data may be used to respond to inquiries, offer support, maintain security and operation of our Services, and comply with legal and regulatory requirements. With your consent, we may use your Personal Data for marketing and promotional communications.

How do we share your personal data?

Ducky Power Wash does not sell Personal Data for monetary consideration. SMS opt-in consent and SMS-collected data are not shared with third parties or affiliates.

We may share certain types of Personal Data with service providers, participants in the payment ecosystem, third parties for fraud prevention, or in connection with business transactions.

Virginia consumer rights

Virginia residents may contact Ducky Power Wash to exercise rights under the Virginia Consumer Data Protection Act. These rights include confirming data processing, accessing, correcting inaccuracies, deleting, and obtaining a copy of Personal Data.

For appeals related to such requests, contact Ducky Power Wash as provided under CONTACT INFORMATION. Discrimination against consumers exercising these rights is strictly prohibited.

COOKIES

We use automated means like cookies and tracking technologies for various purposes. Details on usage and options to refuse certain cookies are provided in our Cookie Notice.

Controls for do-not-track features

While we do not currently respond to Do-Not-Track signals, we will inform you of any changes in a revised version of this privacy notice if a standard for online tracking is adopted.

Monitoring software

This site is protected by reCAPTCHA Enterprise, and third-party monitoring software may capture information to enhance service quality. You can opt-out of data collection by visiting SmartPiXL Consumer Options Page.

How long do we keep your information?

Personal Data is retained as long as necessary for specified purposes, or as required/permitted by law. When no ongoing legitimate business need exists, we delete or anonymize the information, ensuring secure storage if deletion is not immediately feasible.

How do we keep your personal data safe?

Ducky Power Wash employs reasonable administrative, technical, and physical data security practices to ensure confidentiality, integrity, and accessibility of Personal Data, tailored to its volume and nature.

Changes to this notice

The date at the top indicates the most recent update. Use of our Services after this Notice is posted implies acceptance of our privacy practices.

Contact information

For questions, reach us via:

  • Email: hello@duckypowerwash.com

  • Telephone: 804-210-5440

  • Postal Address: Ducky Power Wash, PO Box 42095, Richmond, VA 23224